Privacy Policy

This Privacy Policy explains how XMRExchange.org collects, uses, stores, and protects personal data when you visit or interact with our website.

Who we are

XMRExchange.org is an informational website focused on Monero exchange content, including private, no-registration, wallet-to-wallet swap topics and related educational materials.

For privacy enquiries, contact:

[email protected]

Scope of this policy

This policy applies to personal data collected through XMRExchange.org, including data submitted directly by users and certain technical data collected automatically during website use.

Information we may collect

Depending on how you interact with the site, we may collect:

Information you provide directly

  • your name, if included in a message
  • your email address
  • the content of messages you send us
  • any additional information you choose to provide voluntarily

Information collected automatically

  • IP address
  • browser type and version
  • device type
  • operating system
  • referring pages
  • pages visited
  • approximate location derived from IP
  • date and time of access
  • technical logs related to performance, security, and abuse prevention

How we use personal data

We may use personal data to:

  • respond to enquiries
  • provide support and site administration
  • improve website content and usability
  • monitor performance and diagnose technical issues
  • maintain security and prevent abuse
  • comply with legal obligations where applicable
  • enforce our policies and protect our rights

Legal bases for processing

Where applicable under data protection laws such as the GDPR or UK GDPR, we may process personal data based on:

  • your consent
  • our legitimate interests in operating and securing the website
  • compliance with legal obligations
  • steps requested by you before communication or support response

Cookies and similar technologies

We may use cookies and related technologies for functionality, analytics, preferences, and security. Please review our Cookies Policy for more information.

Data sharing

We do not sell personal data. We may share data only where reasonably necessary, including with:

  • hosting providers
  • website maintenance or security providers
  • analytics providers
  • legal or regulatory authorities where required by law
  • professional advisers where necessary to protect legitimate interests

Any such sharing is limited to what is necessary for the relevant purpose.

International data transfers

Because online services may involve infrastructure or providers located in different countries, your data may be processed outside your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including:

  • responding to communications
  • maintaining security and technical logs
  • resolving disputes
  • meeting legal, accounting, or compliance obligations

Retention periods may vary depending on the nature of the data and the reason it was collected.

Data security

We use reasonable administrative, technical, and organisational measures to help protect personal data against unauthorised access, loss, misuse, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.

Your rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate data
  • request deletion of personal data
  • object to certain processing
  • request restriction of processing
  • request data portability where applicable
  • withdraw consent where processing is based on consent
  • lodge a complaint with a supervisory authority

To exercise a privacy right, contact:

[email protected]

We may need to verify your identity before fulfilling certain requests.

Third-party links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external sites. You should review their policies separately before using them.

Children

XMRExchange.org is not intended for children, and we do not knowingly collect personal data from individuals who are below the age required under applicable law to provide valid consent.

Changes to this policy

We may revise this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version becomes effective when published on this page.

Contact

For questions about this Privacy Policy or personal data processing, contact:

[email protected]