Contacts

If you need to contact XMRExchange.org regarding website content, privacy questions, policy requests, or technical issues, please use the contact details below.

General enquiries

For general questions about the website, published guides, or page corrections:

Email: [email protected]

Privacy and data requests

For requests related to personal data, privacy notices, cookies, or data handling:

Email: [email protected]

Response time

We aim to respond to legitimate enquiries within 2-5 business days. Response times may be longer during weekends, public holidays, or periods of increased message volume.

What we can help with

You may contact us regarding:

  • factual corrections to website content
  • privacy-related questions
  • cookie policy questions
  • requests concerning personal data we may hold
  • technical issues affecting page access
  • abuse reports related to site misuse

What we cannot provide

XMRExchange.org is not a brokerage, wallet provider, or investment advisory service. We cannot:

  • recover lost crypto transactions
  • reverse blockchain transfers
  • provide personal financial advice
  • guarantee exchange rates offered by third-party services
  • offer legal or tax advice

If your issue concerns a completed cryptocurrency transaction with an external exchange provider, you should contact that provider directly through its official support channels.

Compliance note

Users are responsible for ensuring that any use of cryptocurrency exchange services is lawful in their country or region. Because digital asset regulations vary across jurisdictions, you should review your local rules before initiating any crypto swap.